Privacy policy

Your data, plainly.

This covers the palozi app and palozi.com. palozi is run by InsurEco.

Effective 2026-10-04

What we collect

When you sign in

You sign in with Bio-ID, InsurEco's identity service. From it we keep your name, your email, your Bio-ID id and, for the free daily play, whether your phone is verified (a yes or no). We never get or keep your phone number.

When you play

When you answer profile questions

Profile questions are optional and you can skip any of them. Your answers, and the role, trades and loan details you declare so book contests stay fair, are saved only while the matching switch in Profile is on. Agents may also give their agency's name. Every answer is marked self-reported: we do not check it against a record unless you turn on record matching.

Each choice is a separate consent switch, all off until you turn them on. We keep a dated record of each time you turn one on or off.

On your phone

If you turn on notifications in the iOS app, we keep your Apple push token, the app version and your time zone, so the morning results push arrives in the morning. You can turn notifications off in iOS settings.

On the waitlist

Your email, the role you picked, your trade (if you gave one), your state, the box you ticked to agree to be emailed, and where you signed up from.

On this website

We set only the cookies that keep you signed in and that carry the sign-in handshake. The play pages remember your chosen trade room in your browser's local storage, and cache the app shell so it opens offline. Your IP address is used briefly to rate-limit sign-in and waitlist requests and is not saved in our database. We use no analytics, advertising or tracking tools, and no ad identifiers.

Why we collect it

Who we share it with

We do not sell your data and we do not share it for advertising.

Contest proofs are public. They hold the rules, the weather and sports data a contest was settled from, and a fingerprint of the result recorded on the InsureBio public chain. They hold no names, emails or player ids.

How long we keep it

Deleting your account

In the iOS app, go to Profile, then Settings, then Delete account. Or email [email protected] from the address on your account.

Removed: your name, email, balances (so any points are forfeited), profile answers, declaration, consents, matched records, push devices, free-play claims, and your waitlist entry.

Kept, anonymised: your calls, entries, ledger lines and lineups are re-keyed to an opaque id that carries no name or email. Season boards then show “Deleted player”. Open calls settle against that id and any winnings are forfeited.

Not covered: your Bio-ID account, which is separate, and anything already sent to InsureBio.

Contact

Questions, access requests or deletion by email: [email protected]. For help playing, see Support.

If we change this policy, we will change the date at the top.